Future-proof your
service delivery with
SMART online

Offer a new level of accessibility for your service by providing SMART Recovery meetings, delivered online.

Safe, accessible, SMART Recovery

As part of a Federal Government COVID-19 Response Grant, we have partnered with dozens of leading Alcohol & Other Drug (AOD) service providers to now offer online SMART Recovery meetings seven days a week. These support thousands of individuals and family members across Australia impacted by problematic alcohol and other drug use.

The number of weekly online SMART meetings rocketed from 6 to 86 during lockdown. And demand has continued as participants and facilitators embrace this new safe and accessible format.

Covid or not, telehealth is here to stay. 

Let us help you get on board.

Trusted by Australia's leading service providers

Join a national coalition of AOD services who have embraced providing SMART Recovery online meetings for their clients.

How online smart meetings work

New medium, same SMART.

From check-in to check-out, SMART online stays true to the original format, while offering some great new benefits.

Zoom video conference platform

Robust, user-friendly technology offering a dynamic combination of voice, video and live chat communication.

participants register for each meeting

Know how many people are registered to attend each week, plus get access to meeting insights and data that makes reporting easy.


"I use the electronic work book in the background and clients participate in the visual aspect of this very well." - SMART Facilitator


Run a full peer support group from the comfort and convenience of your office or home. Facilitating support groups has never been more efficient.

Why participants love online

“For me, online is a good use of time, and I can be anonymous. I don’t have to struggle to find parking and I am not worried about bumping into someone from the same small town.”


Online meeting participant

“I’m a single parent with a child and it’s often not possible to attend a meeting in person. I want to do SMART as much as possible and Zoom is fantastic. I’m really hoping it will stay once Covid restrictions finish.”


Online meeting particpant

“I’m very happy with the format of online meetings as there is an added dimension of privacy. And as someone with sensory sensitivity issues I can also manage the amount of input better and so avoid becoming as overwhelmed as I would in a face-to-face meeting. Also, I live in regional Victoria and the closest face-to-face meeting is more than 3 hours away.”


Online meeting particpant

How we help you get setup

89% of online facilitators find the transition from running in-person meetings to online meetings as either “neutral” or “easy”.

Training & mentorship

Our team is there to provide you full support in starting and running your online meeting.

Online resources

Online meeting display slides, tools and worksheets, plus exclusive training and professional development webinars.

Full system access

Get training and access to Zoom, including instructional videos and guidance on how to manage your meetings and access data and reports.

Directory promotion

Guaranteed attendance as our national online meeting directory will promote and filter participants to your service.

Let's get you started

Register your interest below and someone from our team will contact you about how we can help get you setup with your own online SMART meeting. 

For more information, please contact Dan Raffell – Online Program Manager & Trainer 

m: 0410 877 857

e: [email protected]

Meet your support team

Dan Raffell

Program Manager & Trainer (Online Lead)

Angie Rose

Project Coordinator (Online)

Dr Angela Argent

Program Manager & Trainer (Research Lead)

Tim Wade

Project Officer

Michael Bellamy

Head of Marketing & Digital

Ryan McGlaughlin

Executive Director